Ensuring merchants stay ahead of the game

Unlike many other web agencies who develop an ecommerce website, hand it over to the business owner and move swiftly on to a new project, we firmly believe that an ongoing relationship is key to the success of your site. There are always tweaks to be made. New tools that come on to the market. New developments in the Google algorithm that will affect your site.

Which is why we offer an ongoing and proactive management programme that keeps your site healthy and in shape, and ultimately leads to a better service for your customers.

Project Planning
Team players

When you’re running a business, you want everyone to work towards the same goal. At Elate, we work as a seamless extension of your in-house teams. It's like having your very own ecommerce tech department on tap.

It’s all in the detail

The smallest changes can have the biggest results. So we dig deep into the details to look for ways to improve your site and give you maximum returns, whether that’s load speeds, increasing options at checkout or changing how the search results are displayed.

One step ahead

When it comes to ecommerce websites it's important to a understand the big picture and have a clear plan of the next steps to be taken. We're proactive in our approach. So every month, we analyse, report, discuss and prioritise the issues and actions needed.

Content Collection
Filling the gaps

Not every team in every business has all the talent needed for the successful launch and management of an ecommerce site. So we work alongside existing teams in your marketing, technical, development and design departments to provide the extra expertise needed.

Content Collection
Round the clock availability

Done right, email is still one of the most effective marketing gizmos on the planet.

We use visually exciting designs, engaging and useful content, and powerful calls to action, which all help communicate your message, build loyalty and trust, and raise brand awareness with your target audience.

Knowledge sharing

Education is key to empowerment. Which is why we’ve created an easily accessible AI-based knowledge base and provide training and coaching to owners and new admins. It means you can manage every part of the business from uploading new products to printing delivery labels.

Best in show

Your site needs to use the best the industry has to offer. Based on our experience and extensive research, we’re able to recommend the most advanced tools, the most innovative methods and the most forward-thinking suppliers.

No hidden costs

Transparency is key for successful long-term working relationships. We have an all-inclusive price when it comes to ongoing management costs. So you always know what you’ll be paying and the level of service to expect in return.

What can we do for you?

Talk to us about our services for merchants


Looking for more?


our ecommerce website is just part of your business process.


Gathering insights about your customers’ shopping habits.


Providing top notch hosting services that look after your site.

Quote Marks